First-time withdrawal

If you’re new to the platform and withdrawing in cryptocurrency for the first time, here are a few simple steps to get the hang of.

- Log in to the platform.
- Head to the top right of the page and select your “Balance”.
- In the drop-down menu, select the preferred cryptocurrency you’d like to be paid out in and click “Withdraw”.
- Enter the amount that you’d like to withdraw as well as your e-wallet address. From there, click “Withdraw”.

If the currency you’d like to withdraw in is not yet active, you’ll need to select “Use Currency” first, before selecting “Withdraw”.

Please note: In addition to the above, you’ll also need to verify your account email address before withdrawing.

Once we’ve received and verified your withdrawal request, we’ll send you a notification, shortly followed by a confirmation of withdrawal.

More information about different payment methods can be found here.

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